Policy

Seasons
Low Season: Winter (Labor Day–to–Friday of Memorial Weekend), except Holidays
High Season: Summer (Friday of Memorial Weekend–to–Labor Day); & Certain Holiday Periods

Check In/Out Times
Cabins & Wagons: Check-in is anytime after 3pm. If after office hours we will leave a note on the office door with directions to your unit. Check-out is by 11am.
Ranch House: Check-in is anytime after 4pm. If after office hours we will leave a note on the office door with directions to the Ranch House. Check-out is by 10am.

Check out is at 11am (10am for the Ranch House).  A $50 per hour fee for late check-out will be automatically charged.

All overnight rates include Hot Springs Pool admission from check-in to check-out, for registered lodging guests. Hot Springs use can be extended with purchase of day visitor passes through the office. The Hot Springs are CLOSED WEDNESDAYS from 9am-5pm

Deposit & Final Payment
A 50% deposit is due when making your reservation. FINAL PAYMENT is due, in full, 14 days prior to your arrival; groups and the Ranch House must be paid in full 30 days prior to arrival.

Group Reservations
All group lodging bookings (3 or more units that are coming to the property together) must be approved by management and may incur extra fees.  Group lodging reservations not approved by management will be subject to extra fees at the discretion of the owners.

Cancellation / Moving Reservations
If more than 14 days notice is given full payment less a $25 service fee will be refunded. If less than 14 days notice is given full payment is forfeited.

30 days notice is required for the Ranch House with a $100 service fee if more than 30 days notice is given.

Guests are responsible for all nights reserved regardless of the day of departure or arrival.

Because we are located in the Rocky Mountains, weather cannot be used as reason for cancellation. From November to March you must be prepared for winter driving conditions.

There may be events that occur that are beyond our control which can affect travel to Avalanche Ranch for extended periods of time.  If such an event occurs we will allow you to re-book at a future date or pass the reservation on to a third party.

Waivers
Each individual that uses our facilities and grounds must sign our waiver for liability release.
Lodging Guests: Each group leader is responsible for attaining waivers from all accompanying guests.

Hot Springs Pools
The Hot Springs are open around the clock for all registered Lodging Guests, open 9am-5pm for all day visitors by reservation only. Closed Wednesdays from 9am-5pm for cleaning and maintenance.

Quiet hours for the pools are between 9pm-8am. No smoking in Pool area. No pets. No Glass!   There is no lifeguard on duty, please accompany children under 14 years.

All overnight rates include Hot Springs Pool admission from check-in to check-out. Hot Springs use can be extended with purchase of day visitor passes through the office.

Day visitor reservations require full payment at time of booking and cancellations require 48hrs notice.

Vehicles
Maximum two vehicles per cabin and Ranch House, maximum 1 vehicle per wagon. Additional vehicles $15 per night and parking permit required through the office.

Additional Services
Housekeeping services are provided every few nights for stays greater than 4 nights.  For additional housekeeping, such as linen changes, an additional $25 will be charged per unit, $100 for the Ranch House.
There is a cabinet located on the Lodge porch that hosts additional supplies to restock your cabin.

No Smoking
Smoking is not permitted in any of the Avalanche Ranch buildings or Pool Area. A $200 “Deep Clean” fee will be charged if smoking is apparent in Buildings.

Telephones/Televisions/Internet
We do not have telephones or TVs in the Cabins/Wagons. Both are available in the “Loft” and the “Ranch House”. There is a common telephone for guest use in the “Lodge” with courtesy long-distance. We do have a TV/DVD player available for rent by cabin guests and an extensive movie collection. We do have wireless internet in the “Lodge”, however there is no cellular service.

Massage & Yoga
We need at least 24 hour notice to book a massage or a yoga class.  A credit card is needed to secure the service and 48 hours cancellation notice is required.

Pets Welcome
We do accept some pets as lodging guests (no pets allowed as a Day Visitor); please inquire about our pet policy. There is a $50 fee per pet, per stay for dogs and small pets (max. 2 pets), $20/night for horses. We request that pets are not left unattended and that they are leashed.  Avalanche Ranch has a zero tolerance policy for aggressive dogs. No pets allowed in the common “Lodge” or Pool Area.  Please inform the office if you plan to bring your pet(s).
Please see our Pet Policy page for more information.

Gratuities
We do not add a service charge to your bill. Tips are appreciated and shared by all staff.

Affiliations
Chambers of Commerce: Glenwood Springs, Carbondale
Colorado Hotel & Lodging Association
Colorado Tourism Office